prikaz prve stranice dokumenta POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA
Access restricted to students and staff of home institution
undergraduate thesis
POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA
2019. urn:nbn:hr:228:691667
Petrovski, Ivana
University of Split
University Department of Professional Studies

Cite this document

Petrovski, I. (2019). POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA (Undergraduate thesis). Split: University of Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:228:691667

Petrovski, Ivana. "POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA." Undergraduate thesis, University of Split, 2019. https://urn.nsk.hr/urn:nbn:hr:228:691667

Petrovski, Ivana. "POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA." Undergraduate thesis, University of Split, 2019. https://urn.nsk.hr/urn:nbn:hr:228:691667

Petrovski, I. (2019). 'POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA', Undergraduate thesis, University of Split, accessed 24 March 2025, https://urn.nsk.hr/urn:nbn:hr:228:691667

Petrovski I. POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA [Undergraduate thesis]. Split: University of Split; 2019 [cited 2025 March 24] Available at: https://urn.nsk.hr/urn:nbn:hr:228:691667

I. Petrovski, "POSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA", Undergraduate thesis, University of Split, Split, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:228:691667

Please login to the repository to save this object to your list.
Metadata
TitlePOSLOVNA KOMUNIKACIJA KAO SOCIJALNA INTERAKCIJA
Title (english)BUSINESS COMMUNICATION AS SOCIAL INTERACTION
AuthorIvana Petrovski
MentorKatarina Blažević Miše (mentor)
Committee memberGoran Ćorluka (član povjerenstva)
Committee memberMario Dadić (član povjerenstva)
GranterUniversity of Split
(University Department of Professional Studies)
Split
Defense date and country2019-09-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Tema ovog rada je „Poslovna komunikacija kao socijalna interakcija“. Bez interakcije komunikacija ne bi ni postojala. Komunikacija je prenošenje poruke od jedne osobe do druge. Ona treba biti razumljiva i neometana. U poslovnom svijetu komunikacija moţe biti unutar organizacije i izvan organizacije. U oba slučaja postoji formalna i neformalna komunikacija. Formalna komunikacija označava unaprijed osmišljenu komunikaciju dok se neformalna komunikacija odvija spontano ... More među zaposlenicima. Unutar organizacije komunikacija najčešće ide s vrha (direktora) prema dole (radnicima). Veoma bitno je i ostaviti dobar prvi dojam. Prvim dojmom ljudi stvaraju mišljenja o drugima a poslije ga je teško promijeniti. Kada je u pitanju međunarodni posao bitno je poštivati tuđu kulturu i običaje. U svakoj organizaciji može doći do sukoba. Bitno je da im se pristupi asertivno i da ih se brzo riješi. U svakoj organizaciji se može dogoditi krizno komuniciranje. Ono nastaje uslijed krize a narušava ugled organizacije. Veoma je bitan i bonton, koji pokazuje koliko neka osoba ima dobre ili loše manire te pomaže ljudima razviti dobre manire. Less
Abstract (english)
The name of this paper is „Business communication as social interaction“. Without interaction, communication would not be possible. We describe communication as transmitting a message from one person to another. The efficient message has to be clear and unobstructed. Businesswise, communication can be internal and external, and in both cases, we distinguish formal and informal communication. Formal is prepared in advance while informal communication... More represents a spontaneous exchange of messages between employees. Within organisation the direction of communication is most often from the top (managers) to bottom (employees). Just as in everyday life, the first impression is one of the most important segments as people tend to make their opinions in the first few minutes. Also, in business, you have to respect foreign culture and traditions. When dealing with conflicts it is necessary to react assertively and quickly to minimise consequences because the atmosphere mustn't be full of tensions and distracting. Crisis communication happens when a company is going through severe crisis. Bonton is also very important, because it helps people to develop good manners. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:228:691667
Study programmeTitle: Business Trade –– professional - professional
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-10-28 13:07:58
accessibility

closeAccessibilityrefresh

If you wish to permanently save changes, click on Save, if not - your settings will be reset when you restart the browser.