Departments responsible for accommodation in hotels are crucial for the successful management of any hotel. They are responsible for guest comfort and safety, as well as providing high-quality service. Managing personnel in hotels is a complex task that requires a significant level of expertise and knowledge. On the other hand, the development and motivation of staff are two important elements necessary for the successful operation of the accommodation department in hotels. It is crucial that the staff in the department is trained, motivated, and engaged to ensure that all processes are completed efficiently and effectively. Motivation is also essential for the successful operation of the accommodation department. It is more likely that motivated employees will be more engaged in their work, and motivated employees are more likely to work harder and produce higher-quality work. The empirical part of the thesis has concluded that a structured approach to training and development of staff in the accommodation department positively influences efficiency and guest satisfaction. The effectiveness of staff development initiatives is measured through participant ratings, business results, and guest satisfaction. Training needs are identified through monitoring business results and the satisfaction of guests and employees. Initiatives such as reception training contribute to guest satisfaction and increased revenue. Employee motivation to participate in development programs is achieved through personal growth and reward systems. Regular evaluation enables discussions about career goals. It is crucial to design quality training programs and trainers and motivate employees for the successful implementation of strategies. The shortage of workforce further emphasizes the importance of these initiatives. Collaboration with other departments and external resources through crossdepartment training improves development programs. Skill deficiencies are addressed through performance monitoring and feedback.